Track Your Order

You will receive a tracking number by email as soon as your order ships. You can track your shipment in two ways:

• Use our tracking tool: Track your order here using your order number and email address.
• Track with the carrier: Enter your tracking number directly on the carrier's website (USPS, UPS, FedEx, or the LTL freight carrier assigned to your order — FedEx Freight, Old Dominion, XPO Logistics, or Estes Express).

Large equipment ships via LTL freight; the carrier will contact you to schedule a delivery appointment. Please inspect the shipment on arrival and note any visible damage on the delivery receipt before signing.

Questions about your shipment? Email support@primesupplyglobal.com or call +1 (978) 981-4630, Monday to Friday, 9 AM to 5 PM EST.

Address: 18201 Collins Ave, Apt 4709A, Sunny Isles Beach, FL 33160, United States